Training your people will actually finish.

12 min · BeginnerView course →

Preventing Workplace Harassment

Recognise, prevent and report harassment at work: impact over intent, the forms it takes, what to do, and anti retaliation.

12 min · BeginnerView course →

Protecting Personal Data at Work

Handle personal data with care: what counts, the principles that keep you right, the everyday slips that leak it, and what to do when something goes wrong.

9 min · BeginnerView course →

Write So People Actually Read It

Put the ask in the first line, cut a long message in half without losing anything, and use one test that catches a bad sentence before you send it.

OnboardingIncluded

Working in the Open

Do the work where the people it affects can see it, and leave a trail the next person can follow. Open is not the same as loud.

8 min · BeginnerView course →

WellbeingIncluded

Set Up a Desk That Doesn't Hurt You

Real photographs of real desks, the four or five things that actually matter, and the five minute fix you can make before your next meeting.

10 min · BeginnerView course →

LeadershipIncluded

Feedback That Lands

The difference between saying the thing and the other person being able to use it, in four sentences and the right order.

14 min · IntermediateView course →

12 min · BeginnerView course →

Spot the Phish

Mostly practice, because theory has never once stopped anybody clicking. A scenario, a branching incident, a worked simulation and a roleplay.

TechnicalIncluded

Bringing SCORM Packages into Studio

Open the zip, read the manifest, get the package into Studio, and recognise the three failures behind most broken uploads.

11 min · AdvancedView course →

Your Phone Knows Too Much

Your phone is an office that fits in a pocket and gets left in taxis. Four habits and one decision, each quicker than making tea.

OnboardingIncluded

How to Read Your Payslip

Gross, deductions, net: the three words that carry every payslip in every country, with a worked example you can check by hand.

LeadershipIncluded

When Everything Is Urgent

Urgency is a claim other people make about your time. Two honest questions and one sorting exercise for a normal looking Tuesday.

6 min · IntermediateView course →

Escalate Without Drama

Escalating is not telling tales. Four moves in the right order, the honest timing rules, and a question instead of a complaint.

OnboardingIncluded

Know Your Leave

Leave is a system, not a favour. The map of the types, the questions everyone eventually asks, and the rule about unused days.

The Six O'Clock Desk

One real photograph, five markers on what a stranger could read or take, and the thirty second routine that handles all of it.

Own the Mistake

Everyone ships a wrong number eventually. One decision, three roads, and the hour that decides whether it becomes a footnote or a story.

6 min · BeginnerView course →

TechnicalIncluded

Find Your Way Around a Spreadsheet

The name box, the formula bar and the sheet tabs do most of the work. Watch where they live on a real screenshot, then prove it in a graded run.

LeadershipIncluded

The Meeting Maths

An hour with six people is six working hours, spent in advance by whoever sent the invite. A slider, an honest chart and a four line checklist.

5 min · IntermediateView course →

5 min · IntermediateView course →

Speak So the Room Listens

No room is listening at the start, whether it holds three people or five hundred. One message, thirty seconds on their problem, then stop.

WellbeingIncluded

Rest Is a Work Skill

Being half at work all the time is neither work nor rest, and it quietly cancels both. The plain operational case for stopping properly.

Fire Safety in Five Minutes

Four facts that carry everything, then five questions drawn from a pool of seven, so a retake is never a memory test.