Terms of Service

These Terms of Service govern your access to and use of HarmoniHRM, our website and the related applications and services. By creating an account, accepting an order, or using the service, you agree to these terms. If you are entering into these terms on behalf of an organisation, you confirm that you have the authority to bind that organisation, and references to “you” mean that organisation.

HarmoniHRM provides a cloud-based workforce operating system, including modules for organisational structure, employee management, payroll support, leave, time, and connected people operations, depending on your subscription. We may improve, add to, or change features over time. We aim to provide the service with reasonable skill and care and to keep it available, subject to maintenance and to events outside our reasonable control.

You are responsible for the accounts and credentials used to access the service, for the activity that takes place under them, and for keeping login details secure. You must ensure that everyone you give access to complies with these terms. You are responsible for the accuracy and lawfulness of the data you put into the service, and for having the right to process the personal data of the people whose records you store.

You agree not to:

• Use the service unlawfully, or to store or transmit unlawful, infringing or harmful content.
• Attempt to gain unauthorised access to the service, other accounts, or our systems.
• Interfere with or disrupt the integrity or performance of the service.
• Reverse engineer, copy or resell the service except as permitted by law or your plan.
• Use the service to build a competing product or to benchmark without our consent.

We may suspend access where use poses a security, legal or operational risk, and will act proportionately and restore access once the issue is resolved.

Where a free trial is offered, it is provided as-is and may be changed or ended at any time. Paid plans are billed in advance on the cycle shown at checkout (for example monthly or annually) and, unless stated otherwise, renew automatically until cancelled. Fees are based on your selected modules and the number of people or seats, as described on our pricing page.

Fees are exclusive of taxes, which you are responsible for where applicable. You can cancel future renewals at any time from your workspace settings; unless required by law, fees already paid are non-refundable. We will give reasonable notice of price changes before they take effect.

As between you and us, you own the data you put into the service. You grant us the rights needed to host and process that data to provide the service. Our handling of personal data is described in our Privacy Notice and, for customer personal data, our Data Processing Addendum. We will not sell your data or use your stored workforce content to train general-purpose models.

HarmoniHRM and all related software, design, content and trademarks are owned by us or our licensors. These terms do not transfer any ownership to you. You are granted a limited, non-exclusive, non-transferable right to use the service for your internal business purposes during your subscription, subject to these terms.

The service supports people operations but does not provide legal, tax, accounting or HR advice. You remain responsible for your own compliance decisions. Except as expressly stated, and to the extent permitted by law, the service is provided on an “as available” basis without implied warranties.

To the maximum extent permitted by applicable law, neither party is liable for indirect, incidental, special or consequential loss, or for loss of profits, revenue or data, arising out of these terms. Our total aggregate liability under these terms is intended to be limited to the fees paid by you for the service in the twelve months before the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law.

These terms continue while you use the service. Either party may terminate for material breach that is not cured within a reasonable notice period, and you may stop renewals as described above. On termination, your right to use the service ends, and we will make your data available for export for a limited period before deleting it in line with our agreement and the Privacy Notice. Terms that by their nature should survive termination will do so.

Because HarmoniHRM serves customers globally, the governing law and forum for disputes align with the contracting HarmoniHRM entity, or with your order form where one specifies otherwise, and we respect mandatory local consumer and data protection laws that apply where you are based. If you need this stated for a specific jurisdiction before contracting, write to us at hello@harmonihrm.com and we will confirm it for your order.

We may update these terms as the product and the law evolve. We will update the date at the top of this page and, for material changes, give reasonable notice through the service or by email. Continued use after changes take effect means you accept the updated terms.

Questions about these terms can be sent to hello@harmonihrm.com.