70 20 10 model
A rule of thumb saying people develop roughly 70 percent through doing the work, 20 percent through other people and 10 percent through formal courses. Treat the ratios as a reminder rather than a law: most development budgets chase the smallest slice.
Adaptive learning
Courses that adjust to the learner, skipping what they have already mastered and expanding where they struggle. It respects people’s time, which is a big part of why completion and retention improve.
In HarmoniHRM: Learn skips sections already mastered and adds extra explanation where someone is struggling.
Blended learning
Combining formats in one programme, such as self paced online content with live workshops. Each format carries the part it is genuinely best at: theory online, practice and discussion together.
Certification
A formal credential proving someone completed training or passed an assessment, often with an expiry date. Tracking renewals is as much a compliance job as a learning one, because a lapsed certificate can mean someone is not legally allowed to do their job.
In HarmoniHRM: Learn issues completion certificates automatically and sends renewal reminders before they lapse.
Course authoring
Creating learning content: writing lessons, structuring modules and building assessments. Historically it was a specialist job in a separate tool, with the finished course exported and re imported by hand.
In HarmoniHRM: Studio drafts a full course from a short topic description, with block based editing, learner preview and publishing straight into Learn.
E-learning
Learning delivered digitally and consumed at the learner’s own pace. Its economics are the reverse of the classroom: expensive to build once, then nearly free to deliver at any scale.
Gamification
Using game mechanics such as points, streaks, badges and leaderboards to make repeated behaviours more engaging. Applied to learning, it rewards showing up consistently rather than cramming once.
In HarmoniHRM: Learn has points, streaks, badges and team leaderboards built in, visible to the learner and their manager.
Instructor led training (ILT)
Training delivered live by a person, in a room or over video. It is expensive to scale, but it remains the best format for discussion, practice and nuance, which is why it survives every prediction of its death.
Knowledge check
A short quiz inside a course confirming the learner absorbed the material before moving on. Frequent small checks beat one big test at the end, both for learning and for honesty about whether the course works.
In HarmoniHRM: Studio drafts knowledge check questions and answer options from your section content, for you to review and adjust.
Learning and development (L&D)
The practice of helping people build the skills and knowledge they need to keep growing. Its real test is not course completions but whether capability, performance and retention actually move.
In HarmoniHRM: Learn builds personalised learning paths from role, grade and competency gaps.
Learning path
A curated sequence of courses and resources that takes someone from where they are to a defined capability. Paths give learning direction; a content library alone just gives it volume.
In HarmoniHRM: Learn builds paths from role, grade, competency gaps and goals, with the reasoning shown to the learner.
Mandatory training
Training people are required to complete, usually for legal, safety or regulatory reasons, and often on a renewal cycle. The burden is rarely the content; it is the assigning, chasing and evidencing, forever.
In HarmoniHRM: Learn assigns, reminds, escalates and renews mandatory training automatically, without HR chasing anyone.
Microlearning
Learning delivered in short, focused bursts of a few minutes each instead of hour long courses. It fits how attention actually works during a busy working day, and it beats binge training for retention.
Reskilling
Training people in a substantially new field, typically because their current role is shrinking or changing. It turns a redundancy problem into a redeployment one, which is better for everyone including the balance sheet.
Skills gap
The difference between the skills a company needs and the skills its people currently have. Found early it is a training plan; found late it is a failed project.
In HarmoniHRM: Skill gaps appear as a heat map on Organo, fed by Learn’s competency tracking.
Skills matrix
A grid mapping people against skills, showing who has what, at which level, and where cover is thin. It answers practical questions fast: who can deputise, what a resignation would take with it, and where the next training budget should actually go.
In HarmoniHRM: The skills heat map on Organo works as a live skills matrix, built from the competencies Learn tracks per person.
Upskilling
Deepening people’s skills within their current field so they can take on more advanced work. It is usually cheaper and faster than hiring the same skill from outside, and it compounds loyalty.